Liva Healthcare Help

Welcome to our Help Centre! Here you'll find everything you need to make the most out of your time with Liva. Whether you're just getting started, looking for programme guidance, or need technical assistance, you'll find what you need below.

/ Technical Support / Troubleshooting

Troubleshooting

I can’t download the app to my computer or laptop
My password is not being accepted
I am experiencing some technical issues with the Liva app
I missed my video call appointment due to technical difficulties
I can’t see/hear my health coach on my video call appointment